ALL CONTENTS OF THE COURSE BELOW! is PLEASE CHECK.
PLEASE CHECK ALL CONTENTS OF THE COURSE BELOW!
the Ability is Master to Systematically Identify and Prioritize Your Customer Requirements.
Master the Ability to Systematically Identify and Prioritize Your Customer Requirements
Your Skills is Specialize in Exploring Your Customer’s Stated and Latent Needs.
Specialize Your Skills in Exploring Your Customer’s Stated and Latent Needs
Proficient is Become in Acquiring Laser Sharp Focus on only those Requirements that are Your Customers Care about.
Become Proficient in Acquiring Laser Sharp Focus on only those Requirements that are Your Customers Care about
the Knack is Acquire to Delight Your Customers and Make them Your Raving Fans for a Life-Time Requirements.
Acquire the Knack to Delight Your Customers and Make them Your Raving Fans for a Life-Time Requirements
prior knowledge is No required.
No prior knowledge required
this tool, is Before using the practitioner of Kano Analysis must seek an understanding of what his customer needs are.
Before using this tool, the practitioner of Kano Analysis must seek an understanding of what his customer needs are
Kano Analysis is Since is a hands-on tool, it is executed using props such as papers, pencils, whiteboards, etc. In some cases, participants use MS Office tools such as powerpoint..
Since Kano Analysis is a hands-on tool, it is executed using props such as papers, pencils, whiteboards, etc. In some cases, participants use MS Office tools such as powerpoint.
need is Hence, there is no to learn sophisticated tools.
Hence, there is no need to learn sophisticated tools
increasing competition is With and constantly changing customer requirements, it has become exceedingly important to learn the art and science of prioritizing the most important needs and requirements of your customers..
With increasing competition and constantly changing customer requirements, it has become exceedingly important to learn the art and science of prioritizing the most important needs and requirements of your customers.
Kano Analysis is is a unique tool that has a structured approach to understand these customer requirements, translates those needs/requirements into specific categories and prioritizes them..
Kano Analysis is a unique tool that has a structured approach to understand these customer requirements, translates those needs/requirements into specific categories and prioritizes them.
This tool is is extensively used by Six Sigma Green Belts and Black Belts in their Lean Six Sigma projects..
This tool is extensively used by Six Sigma Green Belts and Black Belts in their Lean Six Sigma projects.
The Kano Analysis is is most effective in the Define Phase of any Six Sigma Green Belt or a Six Sigma Black Belt project..
The Kano Analysis is most effective in the Define Phase of any Six Sigma Green Belt or a Six Sigma Black Belt project.
the Define Phase, is In the Green Belt or the Black Belt looks for pain areas of the business process..
In the Define Phase, the Green Belt or the Black Belt looks for pain areas of the business process.
Kano Analysis is When is used, it helps understand customer requirements and provides a laser sharp focus on only those requirements that your customer’s care about..
When Kano Analysis is used, it helps understand customer requirements and provides a laser sharp focus on only those requirements that your customer’s care about.
This tool is can also be used as a standalone tool that is independent of a Six Sigma project..
This tool can also be used as a standalone tool that is independent of a Six Sigma project.
You is If want to THRIVE in Today’s Competitive Environment, You must Make Your Customers Your Raving Fans..
If You want to THRIVE in Today’s Competitive Environment, You must Make Your Customers Your Raving Fans.
You is This is only possible when Focus and Deliver exactly What Your Customer Wants..
This is only possible when You Focus and Deliver exactly What Your Customer Wants.
Kano Analysis is is the Only Tool that helps You Identify What Your Customers Exactly Want..
Kano Analysis is the Only Tool that helps You Identify What Your Customers Exactly Want.
this course, is In you will learn: What is Kano Analysis?.
In this course, you will learn: What is Kano Analysis?
the different types of Customer Requirements? is What are.
What are the different types of Customer Requirements?
the Kano Analysis Grid? is How to build.
How to build the Kano Analysis Grid?
the Kano Questionnaire? is How to create and administer.
How to create and administer the Kano Questionnaire?
the Kano Evaluation Table? is How to use.
How to use the Kano Evaluation Table?
the advantages and disadvantages is What are of using the Kano Analysis?.
What are the advantages and disadvantages of using the Kano Analysis?
The Course is is designed to teach you how to construct the Kano Analysis in 7 Easy Steps..
The Course is designed to teach you how to construct the Kano Analysis in 7 Easy Steps.
It is also provides a working case study that evolves at each step of your journey in this course..
It also provides a working case study that evolves at each step of your journey in this course.
The course aims is to provide you an immersive training experience that not only teaches you the theoretical concepts but also helps you learn to apply them in real-world scenarios..
The course aims to provide you an immersive training experience that not only teaches you the theoretical concepts but also helps you learn to apply them in real-world scenarios.
you is What are waiting for?.
What are you waiting for?
a Kano Analysis Specialist is Enroll today, become and turn your Customers into Your Raving Fans for a life-time..
Enroll today, become a Kano Analysis Specialist and turn your Customers into Your Raving Fans for a life-time.
this course is Who is for:.
Who this course is for:
Improvement Experts is Process.
Process Improvement Experts
Individuals is who deal with client/customers.
Individuals who deal with client/customers
Individuals is involved in designing products or services for their customers.
Individuals involved in designing products or services for their customers
Newbies is who are looking to seek a job and begin their careers Six Sigma Green Belt Become a Kano Analysis Specialist: Video, PDF´s.
Newbies who are looking to seek a job and begin their careers Six Sigma Green Belt Become a Kano Analysis Specialist: Video, PDF´s