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• Ego, Authority, Failure is filled with actionable tips that can help front-line managers, middle managers, and C-suite executives grow as leaders to inspire their teams and achieve their business goals.
• Just like hostage negotiators use techniques that are truly universal, the skills taught in this book can apply to nearly every business situation.
• Here are three high-level takeaways from the book to get you thinking in the right direction.
• 1. How to create desired outcomes
• In the United States, hostage negotiators enjoy a 90 percent success rate.