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• Archive: Learn how to apply Six Sigma to drive improvements in the performance of your processes, products, and services.
• Dr. Richard Chua explains the fundamentals of Six Sigma—a customer-focused, data-driven approach to improvement.
• He'll go over the basic concepts, including critical-to-quality (CTQ) requirements, variation, defects per million opportunities (DPMO), the roles and belts of Six Sigma professionals, and the criteria for identifying Six Sigma projects successfully.
• The rest of the course walks through the five phases of Six Sigma DMAIC—Define, Measure, Analyze, Improve, and Control—and the steps, data, and key deliverables involved in each phase.Topics include:What is Six Sigma?Key concepts such as Y = f(x) and sigma levelSelecting Six Sigma projects and team membersPlanning in the Define phaseGathering data in the Measure phaseAnalyzing data in the Analyze phaseEvaluating solutions in the Improve phaseDeveloping a control plan in the Control phase