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• Archive: You’re an integral part of your community; always first to run toward dangerous and unpredictable situations where traumatized citizens are likely part of the equation.But first responders and law enforcement have often been left out of the trauma conversation.
• Without proper training on handling trauma in the field safety risks, misunderstandings, and missed opportunities can keep you from doing your job and increase the potential for liability.This webcast will provide you the skills, tools and techniques you need to identify psychological trauma, properly engage citizens with mental health issues, manage their challenging behaviors, and de-escalate emergency situations more effectively than ever before.
• And our experienced trainers will provide you with the tools you need to overcome your own struggles when the tragedies you see start to take their toll.Real-world case examples from two decades of experience responding to critical incidents will show you how you can:Better protect both public and personal safetyApply crisis communication strategies during critical momentsDeescalate and engage citizen cooperationSpend less time managing aggressive, reactive, or avoidant behaviorsRegister today and get the training you need to safely and effectively respond to trauma in your work!Can’t Miss Topics!Better protect public and personal safetyQuickly deescalate situations and engage cooperationCrisis communication techniques for people in survival mindsetBuild your resilience and stay on the jobArticulate how traumatic experiences affect behavior and identify behaviors often seen in individuals with trauma histories.Communicate techniques first responders can utilize to minimize trauma responses during a crisis.Specify how standardized traumainformed practices can positively impact the ability of first responders to respond appropriately in the field.Support how trauma-informed techniques can help de-escalate crisis situations, maintain safety, and expand professional satisfaction.Communicate how to establish collaborations with community resources to effectively respond to the needs of traumatized citizens before and after a crisis.Establish the importance of first responder “self-care” and how to respond when the first responder is affected by trauma.Psychological Trauma OverviewDefinition of stress and traumaTypes of trauma people experienceImpacts on physical and mental health (Adverse Childhood Experiences Study)Limits of current research and first responder responseRed Flags for First Responders: How to Identify People Who’ve Experienced TraumaNeurobiological survival responses – Fight/Flight/Freeze/FawnWhen the survival “alarm” is brokenPsychological stages of traumaChallenging behaviors and traumaThe Trauma-Informed Toolbox: Increase Safety, Communication and CooperationUnderstand cognitive capacity in crisisCreate a situational allianceUtilize crisis communication strategiesPromote a sense of safety and avoiding escalation of the crisisDevelop community connections and responses pre and post crisis responseThe Self Care Go-Bag: Effective Ways to Help Yourself and Help Your PeersKnow the signs that someone is in crisisAssessing your “baggage” in the fieldUnderstand your triggersKnow your strengths and challengesWhere to go for helpCase StudiesSammie – 14-year old female with a long history of abuse and challenging behaviorsMs.
• Hawkins – 28-year old mother of an 8-year old female; requesting intervention