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• Archive: Focusing on metrics is key to achieving your desired business results—but it can be difficult to determine which metrics actually matter.
• In this course, learn how team measurement works, why measuring performance is beneficial, how to measure, and howto apply it to specific functions across the value chain.
• Mike Figliuolo shares an approach for thinking about and conducting measurement, and discusses various types of reporting.
• Plus, he provides examples of key metrics you can use to gauge the performance of the vast majority of business functions including sales, operations, finance, and all major support functions.Topics include:List the main purposes of measurementDefine value chain.Compare and contrast qualitative and quantitative measurements.Identify common measurement reporting tools.Describe howto measure R&D innovation and product development performance.List good measurements of strategic planning, financial planning, and legal performance.Explain measurement processes and best practices.