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• Archive: In order to lead or manage others, you need to master your communication skills.
• In this series of tips, communication experts Tatiana Kolovou and Brenda Bailey-Hughes help you hone your communication skills in order to deal with difficult people, influence others, confidently speak in public at a moment's notice, and much more.Topics include:Understanding introversion and extroversionPersuading peopleNegotiating your needsMaking small talkSaying noAnd more...