Business Etiquette: Phone, Email, and Text – Suzanra Kaye

Keywords List

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Summary

• Archive: Phone, email, or text?

• Learn what communication method to use when.

• Suzanna Kaye starts with email, explaining everything from setting up signatures to striking the right tone.

• She also explains how to best use autoresponders, acknowledge receipt of an email, and follow up on unanswered email.

• The lessons help viewers evaluate their own email communications, ensuring that the recipients won't misinterpret them in anyway.Next up is text etiquette, including what and what not to say in a text message.