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• Archive: A young man calls you to make an appointment, saying once again he has lost his job and that over the last nine years he has lost, or been asked to resign from eight jobs.
• The appointed time arrives and he does not show.
• Later that day he leaves a voicemail apologizing for forgetting his appointment and asks to reschedule.
• He admits that even if he remembered the appointment he would not have made it because he lost his car keys.
• The appointment is rescheduled and he arrives 20 minutes late.